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Question 1
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How do I book? |
Answer -
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For full details on
how to
book a place at any of our Events, please see our
Info page. |
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Question
2 - |
Do you accept cheques? |
Answer -
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Unfortunately, we do not accept cheques as way of payment for
bookings. |
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Question
3 -
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I
have booked a place at an event, but can no longer attend. Can I get a
refund? |
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Answer -
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In line with our
Cancellation Policy, any cancellations within the 7-day Cooling-Off
period will receive a full refund.
Any cancellations after the Cooling-Off period ends, will forfeit the
deposit (£20.00).
Any cancellations within one month of the event booked, will forfeit
the full payment. |
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Question 4
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How do I cancel my booking? |
Answer
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If
you wish to cancel a booking for any reason, please notify us in writing
by e-mail as soon as possible. |
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| Question
5 - |
How do I know my booking is
complete? |
Answer -
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Once
you have submitted your Booking Form and paid the Full Payment, we will
send you a Confirmation e-mail. |
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| Question
6 - |
Do I need Public Liability
Insurance? |
Answer -
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We
highly recommend that each Exhibitor has their own Public Liability
Insurance in place to cover themselves. |
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Question
7 -
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I
don't make the items I will be selling - Do you accept this? |
Answer -
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Our
aim is to promote handmade crafts made by the Exhibitors themselves. We do not accept
anyone seeking to sell bought-in or mass-produced items! |
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| Question
8 - |
How will spaces be allocated on
the day? |
Answer -
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Places are allocated on arrival. The hall layout is planned prior to
the event. |
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Question
9 -
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I
would like to move to a different location in the hall/change places.
Is this possible? |
Answer -
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No.
Places are allocated by Edinburgh Craft Fairs. Please do not ask to
move/change spaces! |
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Question
10 -
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I
can no longer attend an event I have booked for - can I use my payment
for another event? |
Answer -
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No.
If you cannot attend an event you are booked for, you will in effect,
be cancelling your booking. Please refer to our Cancellation Policy.
If you are interested in exhibiting at a different event, you will
have to book this separately. |
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Question 11
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I can no longer attend an
event I have booked for - can another crafter take my place? |
Answer -
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We
are happy for another person to act as a representative to stand in
for your at your stall. However, if they wish to exhibit their own
work, they will have to book a place for themselves. |
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Question 12
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I
have not exhibited before. How do I know if my work is suitable? |
Answer -
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Before booking, please send us some photos of your work for approval. |
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Question 13
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The
event I am interested in is Fully Booked. Is there a Waiting List I
can put my name on? |
Answer -
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Yes,
simply send us an e-mail stating the event you are interested in and
we will add your name to the Waiting List for that event. We will let
you know if a place becomes available! |
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Question 14
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How do you advertise
your events? |
Answer -
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We advertise in
local press, craft event listing sites, community websites.
We also place posters and conduct a leafleting campaign in the
surrounding areas prior to the event, where appropriate.
On the day we use extensive signage including,
A-boards, banners, sign-holders etc. |
