Terms & Conditions

Bookings

Bookings are on a first come, first served basis.

Bookings will only be confirmed when we have received a completed Booking Form and Full Payment.

You are required to pay the Full Amount at the same time as submitting your completed Booking Form. You will be directed to the Payment page immediately after you submit your completed Booking Form.

The Full Payment amount includes a deposit of £20.00.

All bookings are non-transferable (between events and/or Exhibitors).

Edinburgh Craft Fairs accepts no responsibility for technical problems which lead to delay or failure of payment.

Edinburgh Craft Fairs reserves the right to refuse any application which does not meet with our specified criteria, without explanation and promptly return the full fees received.

Cancellations

In line with the current 'Distance Selling Regulations (2000)', Exhibitors have a cooling-off period in which they can withdraw from the contract for any reason. The cooling-off period begins as soon as we receive the payment to confirm your booking. The cooling-off period ends seven working days after the day the payment was received.

All deposits are non-refundable out-with the cooling-off period.

On cancellation of a booking, for any reason, within the cooling-off period, Edinburgh Craft Fairs will refund the full amount received (including the deposit).

Any cancellations, for any reason, out-with the cooling-off period, and up to one calendar month before the event, will forfeit only the deposit. In this instance, a refund will be made less the deposit.

Any cancellations, for any reason, within one calendar month of the event, will forfeit the full amount paid (including the deposit).

Cancellations must be made by e-mail as soon as possible, and we will confirm receipt of the cancellation.

Edinburgh Craft Fairs reserves the right to refuse future booking from Exhibitors who do not attend an event they have booked, without prior notification. Non-attendance will forfeit the full amount paid.

Items for sale

All items on display must be handmade by the Exhibitor. If the stallholder on the day is a chosen representative, Edinburgh Craft Fairs must be notified prior to the event.

Any new Exhibitors are required to submit images of their work prior to making a booking. This can either be a website address or sample photos sent via e-mail.

Only the items/crafts detailed on your Booking Form may be displayed at the event.

We may ask you to take off any items from your display which you have not detailed on your Booking Form.

Public Liability Insurance

It is highly recommended that each exhibitor has their own Liability Insurance. No responsibility will be taken by Edinburgh Craft Fairs for any damage, accidents caused or theft of personal possessions.

On the day

If you are going to be late on the day, please telephone Edinburgh Craft Fairs as soon as possible. Our contact number is 07908 182 508.

There will be no admittance to the venue hall before the stated set-up time.

On arrival, Edinburgh Craft Fairs will take a Register and inform you of your allocated stall location. Edinburgh Craft Fairs plan the allocation of spaces prior to the event. Under no circumstances should there be any request to switch tables.

On arrival at the venue, please familiarise yourself with Fire Exits.

If an Exhibitor has not arrived at the venue by 9.50am and has not notified Edinburgh Craft Fairs, the allocated table will be removed from the hall. No admittance will be permitted after this time.

Strictly nothing to be attached/stuck to the venue walls! Exhibitors will be held responsible for any damage that they cause to the venue or property of Edinburgh Craft Fairs. Should there be any significant damage, the Exhibitor will be charged for the full cost of repair or replacement, and will be refused future bookings.

All stalls must be well presented and covered with a floor-length cloth.

All Exhibitors must ensure that their display does not obstruct the view of other stalls. Any additional displays must fit within the allocated 6ft table space. Due to Health & Safety reasons, strictly no items to be left/displayed at the sides of or in front of the table.

As Exhibitors are limited to the allocated 6ft table space, you may wish to book an extra space to ensure adequate room for any additional displays.

Strictly no packing away before the advertised closing time! Any Exhibitor found packing up early will be refused future bookings!

Please make sure you dispose of your own rubbish and ensure that your allocated space is left clean and tidy.

Edinburgh Craft Fairs will not be held responsible for theft or damage of your stock/property whilst you are attending an event.

Electricity

If you require electricity, please indicate this on the Booking Form.

Electricity is free of charge but must be requested in advance as there is limited availability at each venue. Edinburgh Craft Fairs will endeavour to accommodate all request for electricity, however it will be provided on a first come first served basis.

All electrical equipment used must comply with current Safety Legislation.

All risks associated with the use of any electrical equipment brought onto the premises by Exhibitors rests entirely with themselves. We will not allow any trip hazards i.e. loose cables in walkways, on the floor.

Other

In the unlikely event of a fair being cancelled or the venue becomes unavailable due to circumstances out-with our control, we will inform all participating Exhibitors at the earliest opportunity and arrange for full refunds to be issued.